kentang Platform Privacy Notice

This page describes what we collect when you use kentang and how we keep that data protected. We at kentang take your privacy seriously. When you deposit via DANA, e-wallet, mobile banking, or local payment, register your account, or play on our live-dealer tables and sportsbook, we collect information needed to verify your identity, process your payments, and comply with anti-fraud regulations.

We encrypt all personal data, store it on secure servers, and never sell it to marketing companies or third parties outside our payment and compliance partners. We retain your information only as long as required for regulatory purposes and fraud prevention. You have the right to request what data we hold about you, and to ask for deletion subject to legal retention requirements.

This notice explains our data practices in plain language. We encourage you to read it carefully so you understand how your information is used and what rights you have.

What Data We Collect on kentang

When you register on kentang, we collect your full legal name, date of birth, national ID number, residential address, email address, and phone number. We use this information to verify your identity (KYC), comply with anti-money-laundering regulations, and contact you about your account.

When you make a deposit or withdrawal, we collect transaction details: the payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer), the amount, the date, and the confirmation from the payment processor. We store these records to reconcile your account balance and to detect fraud.

When you play games on kentang, we log your bet amounts, game outcomes, session duration, and device information (phone model, operating system, IP address). We use this data to prevent cheating, comply with gaming regulations, and improve our platform performance. We do not sell this gameplay data to any third party.

How We Use Your Data

We at kentang use your personal data for the following purposes:

We do not use your data for marketing or promotional purposes without your explicit consent. If we send you emails or SMS about promotions, you can opt out at any time through your account settings or by replying to the message.

Data Sharing and Third Parties

We share your personal data with third parties only when necessary:

We do not sell or rent your personal data to advertisers, data brokers, or any other commercial parties. Our third-party processors are bound by confidentiality agreements and may only use your data for the purposes we specify.

Our data commitments

  • We encrypt all personal data in transit and at rest
  • We never store your full payment-card numbers on our servers
  • We retain data only as long as required by law or for operational necessity
  • We do not share your data with marketing partners or advertisers
  • You can request access to or deletion of your data at any time

Cookies and Tracking Technologies

We use cookies and similar technologies (pixels, local storage, analytics trackers) to remember your login session, track your preferences, and detect fraudulent activity. Cookies are small files stored on your device that help us recognize you when you return to kentang.

Our analytics partners may track your behavior on our platform to identify usage patterns and improve game performance. These trackers do not identify you personally—they record aggregate statistics. You can control cookie settings in your browser, but disabling cookies may limit your ability to play certain games or maintain your session.

We also use cookies to prevent fraud. If we detect suspicious activity (such as rapid logins from different IP addresses or locations), our fraud-detection system may flag your account and require additional verification before allowing withdrawals.

Data Retention and Deletion

We retain your personal data for as long as your account is active and for a retention period after you close it. The retention window depends on local regulations and our fraud-prevention requirements—typically between 90 days and 7 years for transaction records.

If you request account deletion, we anonymize or remove your personal information after the retention window expires. However, we may retain transaction records if required by law. You can request a copy of your data or ask for deletion by contacting our support team with your account details.

Your data is your own. We collect only what is necessary to operate kentang fairly and comply with regulations. We encrypt it, protect it, and never sell it.

kentang privacy team

International Data Transfers

Our servers and those of our third-party service providers may be located outside Indonesia. When we transfer your personal data internationally, we apply standard data-protection contracts and encryption to ensure your information remains secure. By using kentang, you consent to the international transfer and processing of your data as described in this notice.

Your Rights Regarding Your Data

You have the right to:

To exercise any of these rights, contact our support team with your full account details and a description of your request. We will respond within ten business days.

Security Measures

We at kentang employ industry-standard security practices to protect your data:

While we take security seriously, no system is completely immune to breach. If we detect unauthorized access to your account or data, we will notify you and our relevant regulators within the timeframe required by law.

Contact and Complaints

If you have questions about this privacy notice, how we handle your data, or you wish to exercise your rights, contact our support team. We are available in English and respond within a few hours during business hours. If you are not satisfied with our response, you may file a complaint with the data-protection authority in your jurisdiction.

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